Question for Netflix folks

[thistlechaser]

In the last two months, I've been getting a foreign transaction fee on my credit card. Only 40 cents, but still. The only thing that get charged on that card are Netflix and one other monthly fee. I contacted the credit card company (Chase), and they told me:

"The merchant location for Netflix.com is registered at Luxembourg."

Huh? Netflix's HQ is in California.

Is anyone else seeing a fee like that? I've had a membership with Netflix for a long time now, and the fee only started showing up last month...

Google isn't telling me much. Anyone have any idea about this? I was worried this was a test of my card (when people steal numbers, they do small charges first to see if someone notices), but it's listed as "foreign transaction fee".

Comments

[fbhjr.livejournal.com]

I checked my credit card bills. The monthly Nexflix is there, but no other charge like what you describe.
Sorry.

[thistle-chaser.livejournal.com]

Odd... Wonder if it's on the bank's end or if something else is up. :/ Thanks for checking!

[teaandfailure.livejournal.com]

Yeah FUCK NO GIRL that's some bullshit.

[thistle-chaser.livejournal.com]

Yeah, agreed. Now the question is, what caused it...

[loup_noir]

I have Netflix and I've never had those kind of weird fees. I'd contact Netflix directly and open a complaint.

[thistle-chaser.livejournal.com]

That seems like a good starting point. I'll do that tonight.

Thanks!

[ashmedai.livejournal.com]

I don't have Netflix, but I say that stinks to high heaven of bullshit. Can you contact Netflix directly?

[thistle-chaser.livejournal.com]

I did, and got it solved! New post up about it, but short version is something wrong on their end did indeed send my payments to Europe! :P

[twissie.livejournal.com]

Keep us updated on this, because now I'm really curious <,<;; I'll keep an eye our for suspicious activity in connection with my own Netflix subscription.

[thistle-chaser.livejournal.com]

Issues solved! I wrote up a post about it, but the short version is that it was some routing problem on their end. My money went on a nice vacation to Europe!