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thistlechaserAs a follow up to my post about all my trouble with giving my money to Square Enix:
After nine and a half hours and $65, I was finally able to renew for a month. A month of play costs under $20.
SE claimed my credit cards didn't work -- three of them, from two different banks, all which I use on a regular basis and pay off in full monthly.
Oh, and there are hundreds of other people with this same problem, too.
So I went to PayPal and used one of my "non-working" cards to buy SE's in-app form of money, and used that to pay for the month. My card worked quite well.
So now I have a gamecard that I have to figure out how to use ($20) as well as money in my Steam Wallet ($25). Did I mention SE charged 17 $1 test charges to one of my credit cards? (Those should be credited back to me eventually. Hopefully. If SE's system works-- wait, what am I saying?)
The fun part of this? Today SE sent me a customer satisfaction survey. Oh boy did I fill it out.
Further amusement when I submitted it:
Customer Survey Submitted
We have received your inquiry regarding Customer Survey.
Thank you for bringing this matter to our attention.
Unfortunately, we do not provide individual responses. Thank you for your understanding.
Yeah, um, what?
After nine and a half hours and $65, I was finally able to renew for a month. A month of play costs under $20.
SE claimed my credit cards didn't work -- three of them, from two different banks, all which I use on a regular basis and pay off in full monthly.
Oh, and there are hundreds of other people with this same problem, too.
So I went to PayPal and used one of my "non-working" cards to buy SE's in-app form of money, and used that to pay for the month. My card worked quite well.
So now I have a gamecard that I have to figure out how to use ($20) as well as money in my Steam Wallet ($25). Did I mention SE charged 17 $1 test charges to one of my credit cards? (Those should be credited back to me eventually. Hopefully. If SE's system works-- wait, what am I saying?)
The fun part of this? Today SE sent me a customer satisfaction survey. Oh boy did I fill it out.
Further amusement when I submitted it:
Customer Survey Submitted
We have received your inquiry regarding Customer Survey.
Thank you for bringing this matter to our attention.
Unfortunately, we do not provide individual responses. Thank you for your understanding.
Yeah, um, what?
