FYI: No love for the cat

[thistlechaser]

Catlove is down (AGAIN). It's been down for the last five hours or so. If I've not replied to email or comments, that's why. If links to images in this LJ aren't working, that's why. If I strangle someone, that's why.

My current hosting company bought my old hosting company (servers and customers included), and we've been having trouble since then. This new company says:

We are aware of this problem and are persuing it at this moment. What you are experiencing is DNS failure due to poor server configuration on the part of Netluxe when your account was originally created...

I wish I knew enough to know if that's a reasonable excuse, and if so how long it should take them to fix... I mean, to me it seems like since they apparently know what the problem is, they should just fix it. (Figuring out the problem is the hard part, right?) And yet we've had 10-15 hours of downtime a day for almost a week now...

Bah.

Comments

annoying almost worse than having home dsl/cable down

[elo-sf.livejournal.com]

*hug*

Sometimes good hosting providers go bad. How much disk/bandwidth do you need for your site?

Re: annoying almost worse than having home dsl/cable down

[thistle-chaser.livejournal.com]

You know, I don't know off-hand how much I use. Just a fraction of whatever they give me, that's about all I keep track of. (Don't want to go over and get charged.)

They are usually good, so I guess I'll just give them a little more time... (I paid for a year anyway).

ok I have my own server if need be

[elo-sf.livejournal.com]

I could perhaps help out depending on your needs.

Re: ok I have my own server if need be

[thistle-chaser.livejournal.com]

Thank you! I'll keep you in mind if things stay bad. *hug!*

At the moment things are back up, so I'm crossing my fingers.

Oh! I guess I can get my figures of what I'm using.

Disk Usage: 152.14 Megabytes
Bandwidth: looks like 1.2 Gigabytes for each July and June? If I'm reading it right.