7-Eleven's customer service is amazing

[thistlechaser]

A while back, I wrote to the 7-Eleven main office through their website asking how many calories were in their hotdogs. (Rarely I get a craving for them, and I don't want to have to buy an entire pack of them when I want one. 7-Eleven's hot food is surprisingly good.) I got a response from the manager of a local store less than an hour later.

I had thought that was a fluke, but nope.

I was having a bad day today this week this month, so I stopped in for a "lite" (sugar-free) Slurpee. 7-Elevens only ever have one sugar-free flavor, so I have to take what I can get.

Their flavor was Mango CHILI.

Ugh! Spicy Slurpee? No thanks, blech.

I wrote their official email address a sad note about it, and again, in an hour I got a response from a local store explaining that they switch flavors every few months, but she'd try to look into getting another sugar-free one.

I can't think of another store that responds so quickly!

It's silly, but whenever I want a Slurpee, I always have such envy at the machines. If you can drink the normal kind, you get OPTIONS for flavors! You don't have to just take the one they have!

Comments

[ani-mama.livejournal.com]

Eckh, mango chili does not sound good at all.

[thistle-chaser.livejournal.com]

I wasn't even tempted to try it. I'll just wait (months, ugh) for the next flavor to come out. At least it's getting cold out, so I have less desire for icy drinks. (Hm, maybe that's why they're going for spicy -- warm you up?)

[orangerful.livejournal.com]

Ew, yeah, if they are going to go all "experimental" with their Slurpee flavors, don't do it with the sugar-free kind when that is the only choice you have!

It is always impressive when you get a real response from a real human nowadays, isn't it? Customer service is a dying art.

[thistle-chaser.livejournal.com]

Yeah, seriously. People who drink regular ones get 3-7 flavor choices. Give them the wacky one! I'd love just basic "cherry" one day.

And agreed, 7-Eleven must have a bunch of customer service people on staff that they can reply so quickly!